Privacy Policy

We may collect information that identifies, relates to, describes, or could reasonably be linked to you ("Personal Information").

Information You Provide to Us

We may collect Personal Information when you:

• Contact us through our website, email, phone, forms, chat, or customer support channels;
• Create or use an online account, if account functionality is available;
• Place an order or request product information;
• Subscribe to email or SMS communications;
• Submit reviews, testimonials, feedback, or other content;
• Participate in promotions, surveys, or other voluntary interactions.

This information may include your name, email address, phone number, billing address, shipping address, account login details, order history, payment-related information, and the content of messages you send to us.

If you make a purchase, payment information may be processed by a third-party payment processor. We do not intentionally store full credit card numbers on our own systems.

Information Collected Automatically

When you use our website, we and our service providers may automatically collect certain technical and usage information, including:

• IP address;
• Browser type and device type;
• Operating system;
• Pages viewed;
• Referring and exit pages;
• Date and time of visit;
• Links clicked;
• Session duration;
• Cookie identifiers and similar online identifiers.

We may use cookies, pixels, analytics tools, and similar technologies to operate the website, understand site traffic, improve user experience, measure marketing performance, and support advertising where permitted by law.

Information From Other Sources

We may receive information from service providers, payment processors, shipping providers, marketing partners, analytics providers, fraud-prevention vendors, publicly available sources, or other third parties where permitted by law.

We may use Personal Information to:

• Provide, operate, and improve our website, products, and services;
• Process orders, payments, shipping, returns, and customer service requests;
• Respond to questions, requests, or complaints;
• Manage accounts, if account functionality is available;
• Send transactional communications, such as order confirmations or policy updates;
• Send marketing communications where permitted by law;
• Personalize website content or marketing;
• Analyze website usage and business performance;
• Detect, prevent, and address fraud, security incidents, or misuse;
• Comply with legal obligations;
• Protect our rights, property, users, customers, and business operations;
• Create aggregated or de-identified information that does not reasonably identify you.

We may disclose Personal Information to:

• Service providers and vendors that support website hosting, payment processing, order fulfillment, shipping, analytics, marketing, customer support, fraud prevention, email delivery, and business operations;
• Professional advisors, including attorneys, accountants, insurers, auditors, and consultants;
• Government authorities, regulators, or law enforcement when required or permitted by law;
• Business transaction parties in connection with a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar transaction;
• Affiliates or related companies, where applicable;
• Third parties at your direction or with your consent.

We do not sell Personal Information for money. However, some uses of cookies, pixels, analytics tools, or advertising technologies may be considered a "sale," "sharing," or "targeted advertising" under certain state privacy laws.

We may use cookies and similar technologies to help our website function, remember preferences, analyze traffic, improve performance, and support advertising or marketing.

You may be able to control cookies through your browser settings. If you block cookies, some website features may not work properly.

Where required by law, you may also have the right to opt out of certain targeted advertising, sale, or sharing activities. If we detect a legally recognized Global Privacy Control signal, we will make reasonable efforts to treat it as an opt-out request where required.

If you subscribe to our marketing emails, you may unsubscribe using the link included in those emails.

If you consent to receive marketing text messages, you may opt out by replying STOP or by contacting us. Message and data rates may apply.

Even if you opt out of marketing communications, we may still send transactional or service-related messages, such as order confirmations, shipping notices, account alerts, or legal notices.

We retain Personal Information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and maintain business records.

When information is no longer needed, we may delete, de-identify, or archive it, subject to legal and technical limitations.

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect Personal Information. However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

Our website and services are not directed to children under 18. We do not knowingly collect Personal Information from children under 18. If we learn that we have collected such information, we will take reasonable steps to delete it.

Our website may link to third-party websites, platforms, or services. We are not responsible for the privacy practices of those third parties. Your use of third-party websites and platforms is governed by their own privacy policies and terms.

If you interact with us on social media, your activity may be visible to others and subject to the privacy practices of the relevant social media platform.

Depending on where you live, you may have the right to:

• Request access to Personal Information we maintain about you;
• Request correction of inaccurate Personal Information;
• Request deletion of Personal Information;
• Request a copy of certain Personal Information;
• Opt out of certain targeted advertising, sale, or sharing of Personal Information;
• Limit certain uses of sensitive Personal Information, where applicable;
• Appeal a denied privacy request, where required by law;
• Not be discriminated against for exercising privacy rights.

To exercise privacy rights, contact us using the information below. We may need to verify your identity before processing your request.

If you are a California resident, this section applies to you.

In the past 12 months, we may have collected the following categories of Personal Information:

• Identifiers, such as name, email address, mailing address, phone number, IP address, and online identifiers;
• Customer records information, such as billing and shipping information;
• Commercial information, such as products purchased, viewed, or considered;
• Internet or network activity, such as website usage and interactions with ads or emails;
• Approximate geolocation information, such as location inferred from IP address;
• Inferences, such as preferences based on website activity or purchase history;
• Sensitive Personal Information, only where you choose to provide it or where needed for account access, payment, security, or legal compliance.

We collect these categories from you, from your device, from service providers, and from other permitted sources. We use and disclose them for the purposes described in this Privacy Policy.

We do not knowingly sell or share Personal Information of individuals under 16.

California residents may exercise the rights described above by contacting us. Authorized agents may submit requests where permitted by law, but we may require proof of authorization and identity verification.

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws. These rights may include access, deletion, correction, portability, opt-out rights for targeted advertising or sale, and appeal rights.

We will respond to applicable requests as required by law.