Consumer Health Data Privacy Policy

Depending on how you interact with us, we may collect Consumer Health Data that you choose to provide or that is generated through your use of our website or services, including:

• Health conditions, treatment interests, symptoms, medical history, allergies, or contraindications;
• Information related to medication use, prescriptions, supplements, or current therapies;
• Information related to Compounded Tirzepatide or NAD+ Injection requests, orders, eligibility, fulfillment, or support;
• Measurements or health-related information such as weight, height, BMI, or wellness goals, if provided;
• Pregnancy, breastfeeding, or reproductive-health-related information, if relevant to product safety or eligibility;
• Adverse event, side effect, or safety information you report;
• Communications with us about health-related products, services, or support;
• Information that may indicate you are seeking health-related products or services;
• Information inferred from the above.

We do not intentionally collect precise GPS location information. We may process information such as shipping address, billing address, IP address, or device information when needed to operate the website, process orders, comply with law, prevent fraud, or provide services.

We may use Consumer Health Data to:

• Provide, operate, and improve our website, products, and services;
• Process product requests, orders, payments, shipping, and customer support;
• Facilitate healthcare provider review, prescription processing, or pharmacy fulfillment where applicable;
• Communicate with you about your account, order, product request, safety information, or support needs;
• Assess product eligibility, safety considerations, or service availability;
• Respond to questions, complaints, adverse event reports, or product quality concerns;
• Maintain records, conduct audits, troubleshoot issues, and improve operations;
• Detect, prevent, and respond to fraud, misuse, security incidents, or unlawful activity;
• Comply with legal, regulatory, reporting, and safety obligations;
• Create aggregated or de-identified data in accordance with applicable law;
• Use information for other purposes with your consent or at your direction.

We may collect Consumer Health Data from:

• You directly;
• Your interactions with our website, forms, account tools, checkout, support channels, or communications;
• Healthcare providers, pharmacies, service providers, or other parties involved in services you request;
• Payment, fulfillment, shipping, analytics, fraud-prevention, or technology vendors;
• Publicly available sources, where permitted by law;
• Other sources with your consent or at your direction.

We may share Consumer Health Data as permitted by law with:

• Licensed healthcare providers, pharmacies, or other parties involved in services you request;
• Service providers that support hosting, payment processing, order fulfillment, shipping, customer support, email/SMS delivery, analytics, security, fraud prevention, and business operations;
• Professional advisors, including attorneys, accountants, auditors, consultants, and insurers;
• Government authorities, regulators, law enforcement, or other parties when required or permitted by law;
• Parties involved in a merger, acquisition, financing, sale of assets, bankruptcy, or similar business transaction;
• Affiliates or related companies, if applicable, for business and operational purposes;
• Third parties with your consent or at your direction.

We do not sell Consumer Health Data without valid authorization where required by law. We do not use geofencing around healthcare facilities to identify, track, collect data from, or send messages to consumers related to health services.

If we create or use de-identified data, we will maintain and use it without attempting to re-identify you except as permitted by law. We will require recipients of de-identified data to comply with applicable legal restrictions.

Depending on your state of residence and applicable law, you may have the right to:

• Confirm whether we collect, share, or sell your Consumer Health Data;
• Access your Consumer Health Data;
• Receive a list of third parties or categories of third parties with whom we have shared Consumer Health Data;
• Withdraw consent for certain collection or sharing;
• Request deletion of Consumer Health Data;
• Appeal a denied request;
• Exercise your rights without unlawful discrimination.

To exercise these rights, contact us at:

We may need to verify your identity before processing your request. If we deny your request, you may appeal by replying to our denial notice or contacting us at the email above with "Consumer Health Data Appeal" in the subject line.

If you ask us to delete Consumer Health Data or withdraw consent for information needed to provide requested services, we may be unable to provide some or all services to you.

We may update this Consumer Health Data Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date. If required by law, we will provide additional notice or obtain consent before using Consumer Health Data in materially different ways.